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Terms and Conditions

 

Terms and Conditions

Please read these terms and conditions carefully before using our website to purchase custom goods. By accessing or using this website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms and conditions, please do not use our website.

  1. General
    a. This website offers custom goods, such as Custom Laser Engraved products and services, to users, referred to as "you" or "the customer."
    b. By using our website, you represent that you are at least 18 years of age or using the website under the supervision of a legal guardian.
  2. Ordering and Customization
    a. You may place an order for custom goods through our website by following the specified process.
    b. When placing an order, you agree to provide accurate and complete information for customizing the product, including but not limited to text, images, or any other requested details.
    c. We reserve the right to refuse any order at our sole discretion if we believe it violates any of our policies.
  3. Payment
    a. Payment for orders is made through the payment methods available on the website. You agree to provide accurate payment information.
    b. Prices for our products are as listed on the website and are subject to change without notice. We are not responsible for any discrepancies or errors in pricing.
  4. Shipping and Delivery
    a. We will make every effort to ensure the timely delivery of your custom goods. However, we are not responsible for delays due to factors beyond our control, such as shipping carrier delays or customs clearance.
    b. Any delivery dates or times provided are estimates and not guarantees.
  5. Returns and Refunds
    a. Due to the personalized and custom nature of our products, we cannot accept returns or provide refunds unless the product is defective or there is an error on our part.
    b. In case of a defective product, please contact us within [number] days of receiving the item to request a return or refund.
  6. Intellectual Property
    a. You are solely responsible for ensuring that any text, images, or other content you provide for customization does not infringe upon the intellectual property rights of others. You agree to indemnify and hold us harmless from any claims related to intellectual property infringement.
  7. Privacy
    a. We respect your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and store your information.
  8. Limitation of Liability
    a. We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or the purchase of our products.
  9. Governing Law and Dispute Resolution
    a. These terms and conditions are governed by the laws of [your jurisdiction].
    b. Any disputes or claims arising from or related to these terms and conditions will be resolved through negotiation and, if necessary, in the appropriate court of law in [your jurisdiction].
  10. Changes to Terms and Conditions
    a. We reserve the right to update or modify these terms and conditions at any time. Any changes will be posted on our website.

Please review these terms and conditions regularly. Your continued use of our website after any changes will constitute your acceptance of those changes.

If you have any questions or concerns regarding these terms and conditions, please contact us at order@engraveability.com

Return and Refund Policy

This is a place to describe your Return and Refund Policy to buyers.


A Return and Refund policy usually consists of:

  • Terms of return (i.e. number of days)
  • State of return (e.g. unworn)
  • Reason for return (e.g. damaged or wrong product)
  • Process for return (i.e. how to initiate a return, how to contact customer service)
  • Process of refund (i.e. terms of refund, duration, payment details)
  • Contact details


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